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Join the Team at Palmer Auto Service LLC
Here at Palmer Auto Service LLC., we are the leading company in our industry in the Jackson / Ann Arbor, MI area. We are always on the lookout for experienced automotive technicians and service advisors to help us fill our bench and keep us growing. If you're dedicated and ambitious, Palmer Auto Service LLC is an excellent place to grow your career. Don't hesitate to apply.
Trust and Loyalty
The team at Palmer Auto Service works hard to earn our customer’s trust and loyalty. Our professional automotive service offers over 100 years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skills and can-do attitude. We know our team sets us apart, saving customers time and money, not to mention worry. When it comes to auto repair in the Chelsea/Jackson/Ann Arbor area, we are totally confident that Palmer Auto Service is the best option in town!
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Current Job Opportunities
Position: Customer Quality Control
About Us:
At Palmer Auto Service, we are committed to delivering exceptional automotive services and ensuring the highest level of customer satisfaction. Our team takes pride in providing a seamless experience, ensuring every vehicle that leaves our shop meets the highest quality standards. We are seeking a detail-oriented and professional individual to join our team as a Customer Quality Control specialist.
Responsibilities:
- Conduct thorough test drives of customer vehicles post-repair to assess quality control and identify potential issues or areas of performance concern.
- Communicate test drive findings effectively with service advisors and technicians to ensure repairs meet customer expectations and company standards.
- Provide transportation for customers to and from their desired locations, ensuring safe and courteous service.
- Assist with vehicle pickups and deliveries for service appointments as needed.
- Retrieve parts and supplies from suppliers when required.
- Maintain cleanliness and organization of company vehicles, ensuring they are properly fueled and maintained.
- Coordinate with service advisors to streamline vehicle workflows and enhance operational efficiency.
Qualifications:
- Valid driver’s license with a clean driving record.
- Familiarity with vehicle systems and basic maintenance practices is required.
- Strong attention to detail and ability to identify vehicle performance issues during test drives.
- Excellent driving skills with a focus on safety and professionalism.
- Strong communication and organizational skills.
- Customer-focused mindset with a commitment to delivering exceptional service.
- Ability to work independently and collaboratively as part of a team.
- Previous experience in a similar quality control or customer service role is preferred but not required.
Benefits:
- Competitive hourly wage
- Positive and supportive work environment
- Employer-paid disability insurance
- 401(k) retirement plan
How to Apply:
If you are ready to contribute to delivering exceptional service and ensuring the quality of every vehicle we service, we’d love to hear from you! Please submit your resume and a brief cover letter outlining your qualifications and interest in the position at www.palmerautoservice.net/careers.
Palmer Auto Service is an equal opportunity employer and welcomes candidates from all backgrounds to apply.
Position: Automotive Technician
Company: Palmer Auto Service
Location: Chelsea, Michigan
Join the team at Palmer Auto Service, where we prioritize our employees' growth and well-being. As we continue to expand, we're seeking an Automotive Technician to join our family-oriented environment. If you're passionate about auto repair and eager to advance your career, we want to hear from you! Apply online at www.palmerautoservice.net/careers.
Requirements:
- State License or ASE certification required
- 2+ years of Automotive Repair Experience preferred
- Proficiency with scan tools, iPads, and computers
- Strong attention to detail in record-keeping
- Familiarity with shop equipment operation
- Ability to work independently with minimal supervision
- Valid driver's license and clean driving record
Benefits:
- Competitive pay, based on experience
- Paid Time Off
- Medical, Vision, and Dental coverage
- Employer-paid Disability
- 401(k) Retirement plan
- Company paid phone service
Responsibilities:
- Safely position vehicles on lifts for diagnostics
- Perform thorough inspections and accurately report vehicle conditions
- Determine repair priorities and consult with Parts/Advisors to provide estimates
- Maintain personal set of tools for vehicle servicing
- Keep detailed records of parts, fluids, and project hours
Why Palmer Auto Service?
- Supportive work environment with a focus on work/life balance
- No night or weekend shifts
- Ongoing paid training on the latest equipment and techniques
Join our team of dedicated professionals at Palmer Auto Service, where our expertise and commitment to customer satisfaction set us apart in the industry. Apply now to become part of our success story!
Postions: Service Advisor!
Responsibilities:
- Customer Service:
- Greet customers and provide exceptional service from vehicle intake to release.
- Translate customer-reported issues into actionable work orders for technicians.
- Develop accurate repair estimates and maintain positive customer relationships.
- Handle and resolve customer complaints professionally and promptly.
- Repair Orders & Workflow Management:
- Ensure automotive services meet company quality standards.
- Maintain and update customer records in our database.
- Invoice customers for services rendered and ensure all billing details are accurate.
- Vehicle Check-In:
- Check in vehicles promptly upon arrival to ensure efficient workflow.
- Confirm all necessary customer and vehicle information during the check-in process.
- Assign vehicles to technicians, ensuring smooth transitions in the service process.
- Cashing Out Customers:
- Review completed repair orders with customers, explaining the work performed and associated charges.
- Process customer payments accurately, including cash, credit card, and other forms of payment.
- Ensure proper documentation and receipts are provided to customers.
- Resolve billing discrepancies or payment-related concerns as needed.
- Training & Development:
- Participate in company-sponsored training, certifications, or workshops, which may include company paid out-of-state travel.
Qualifications:
- Automotive Knowledge:
- Working knowledge of automotive products, repairs, and parts.
- Ability to prepare accurate estimates, including pricing, parts availability, and labor.
- Understanding of vehicle diagnostics, repair processes, and maintenance.
- Customer Service & Communication Skills:
- Strong communication skills to explain complex automotive processes to customers.
- Exceptional customer service experience to build trust and satisfaction.
- Ability to translate customer needs into technician work orders.
- Technical & Organizational Skills:
- Proficiency with computer programs, including:
- Online point-of-sale systems.
- Digital vehicle inspection tools.
- Word processing and database management.
- Strong organizational skills to schedule appointments, manage records, and oversee work completion.
- Cashing Out Expertise:
- Experience processing customer payments accurately and efficiently.
- Familiarity with different payment methods and billing systems.
- Ability to explain repair order charges clearly to customers.
- Vehicle Check-In Skills:
- Ability to manage the check-in process efficiently, ensuring minimal wait times.
- Attention to detail in verifying customer and vehicle information.
- Experience coordinating workflow to maximize shop productivity.
- Education & Experience:
- Secondary education in the automotive field or equivalent work experience.
- Commitment to continuing education on new vehicle technologies and repair processes.
- Other Skills:
- Basic math skills for billing and payment processing.
- Willingness to take on additional duties as assigned.
Why You’ll Succeed Here:
At Palmer Auto Service, we prioritize excellence in both service and customer relationships. If you thrive on solving problems, enjoy working with a team, and are committed to learning, you’ll find this role highly rewarding.
Apply Today and Start Your Career with Palmer Auto Service!
We’re excited to welcome a new team member who shares our passion for the automotive industry and outstanding service.
Why Work at Palmer Auto Service?
- Positive work environment - WE EMBRACE THE PHILOSOPHY OF WORK HARD - PLAY HARD
- Management encourages healthy work/life balance
- No night or weekend shifts - WE BELIEVE THEY SHOULD BE RESERVED FOR FAMILY TIME
- Paid training and education on up-to-date equipment - WE WANT TO HELP YOU GROW YOUR CAREER
The safety of our employees and customers remains our top priority. We safely remained open for the communities we serve throughout the pandemic.
Our Great Benefits Include:
Paid Time Off
Medical
Employer Paid Disability
Vision and Dental
Learn More About
Palmer Auto Service LLC
CONTACT US
Main: (734) 398-3922
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